Terms of Service Agreement
A disruptive, flat-rate engagement model explicitly built to eliminate the seat-tax penalties of traditional incumbents.
1. Setup & Jurisdiction
Diligio.co is the trading name of Navjeet Singh Gill. The names "Diligio" and "Diligio.co" are used interchangeably throughout these Terms. These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
2. Subscription & Billing
Access is granted via a flat-rate single-tier subscription billed annually. As an enterprise-focused platform, billing is currently handled via manual invoice. Service provisioning and instance allocation commence upon receipt of clearing funds via direct bank transfer.
- SeatsUp to 1,000 collaborative seats included.
- Storage1TB Secure Fixed Storage limit per tenant.
- ThroughputUnlimited concurrent active RFP, RFI, and security response pipelines.
3. Acceptable Use
Clients agree to use the platform exclusively for lawful, authorised business operations. Prohibited activities include attempting to reverse engineer the platform, circumventing security or authentication measures, performing unauthorised stress testing, and uploading malicious code or unlawfully acquired data.
4. Data Ownership
The client retains full intellectual property rights and ownership over all uploaded knowledge documents and generated outputs. Diligio claims no ownership over your proprietary organisational brain.
5. Termination & Suspension
Diligio reserves the right to suspend or terminate access immediately in the event of a material breach of these Terms, particularly regarding the Acceptable Use policy or non-payment. Upon termination, clients will be provided a reasonable window to export their proprietary data before complete, irreversible deletion from our systems.
6. Limitation of Liability
The platform is provided "as is" and "as available". To the maximum extent permitted by UK law, Diligio expressly disclaims all warranties of any kind. In no event shall the platform's operator, Navjeet Singh Gill (42 Brimfield Road, Purfleet-on-Thames, RM19 1RG), be liable for any indirect, incidental, or consequential damages. Total liability shall strictly not exceed the total amount paid by the client in the 12 months preceding the claim.
7. Modifications to Terms
We reserve the right to modify these Terms to reflect updates to our operational model or regulatory obligations. Material changes will be communicated to active clients via their registered administrative email address. Continued use of the platform after such notifications constitutes formal acceptance of the revised Terms. Any enquiries regarding these updates can be directed to navjeet@diligio.co.